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| iContact™ Mobile Suite |
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| Powers your business and operations with iContact™ Mobile Solutions anytime and anywhere! | |
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| While iContact™ offers traditional bricks-and-mortar organizations new power to extend business reach through B2B (Business to Business) and B2C (Business to Consumer) web solutions, the iContact™ Mobile Suite further strengthens this power through iContact™ Mobile Solutions, which includes: |
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| Mobile Office |
| You can now have a Mobile Office using a handy device anytime and anywhere through the iContact™ Mobile Suite. The Mobile Office reshapes your business into a more efficient, cost-effective and competitive one. The iContact™ PDA versions features for activity management and analytics significantly improve the efficiency of your business and management. Also, iContact™ SMS features create a new, simple and effective method of communications involving business and system alerts, and security management. | |
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| Targeted m-Marketing |
| Targeted m-Marketing further improves the effectiveness of target marketing. Based on the iContact™ mobile technology, you can customize and personalize mobile SMS content based on customer preference. Also, marketing events' reminders can be distributed through SMS - more timely and cost-effective than traditional hard-copy replies, e-mails or telephone calls. | |
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| m-Workforce Management |
| m-Workforce Management provides timely, high-quality and effective service delivery, which helps substantially reduce operation costs and improve customer satisfaction. With the iContact™ Mobile Suite, problem escalation and service alerts can be sent through SMS. In addition, iContact™ Smartphone and PDA features allow prompt and convenient management of service logs, service data and service acceptance. | |
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| Virtual Community |
| The Virtual Community redefines markets by expanding or stimulating demand. The growth in a managed Virtual Community may also signify gain in actual. iContact™ Mobile Suite features provide a convenient way to communicate and collaborate through mobile devices. Furthermore, iContact™ objects for PDA content publishing, polling, surveys and forums facilitate frequent, convenient and effective virtual community interactions, which subsequently lead to market gain. | |
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